Liability
renoircoffee.co.uk is not responsible for any damage or loss, direct and/or indirect, resulting from the sale of goods and services offered in the catalog published on the site renoircoffee.co.uk , including for delayed and/or failed delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to renoircoffee.co.uk .
Product Availability
In the product catalog published on the site renoircoffee.co.uk . Since access and the possibility of placing an order online change the availability of the product in real time, renoircoffee.co.uk does not guarantee the certainty of assignment of the ordered goods. It is possible that some products in our catalog show €0.00 as the purchase price, this value indicates that those products are temporarily unavailable
Orders
Orders can be sent in 3 ways:
- Through the site renoircoffee.co.uk (recommended)
- By sending an email to [email protected] specifying the items, the quantity, any sizes/measurements, the shipping address and the chosen payment method.
- By calling +44-7472574090
Prices
All prices listed on the site, in the relevant column are to be understood as prices VAT included. Prices may be changed at any time, without notice.
Payments
The goods supplied must be paid for by credit/prepaid card, PayPal or bank transfer.
Unless otherwise agreed in writing with renoircoffee.co.uk .
Right of withdrawal.
The private customer may, within 15 days of receiving the goods, exercise the right of withdrawal if he does not find the product to his liking.
renoircoffee.co.uk will, at the customer’s choice, refund the value of the product or replace the item with an equivalent product. In the event that you wish to exercise this right, you must notify us by registered mail with acknowledgement of receipt (Return receipt) within 15 days of the date of receipt of the goods, and send the material for which you are requesting replacement or refund within and no later than 15 days of receipt of the same directly to renoircoffee.co.uk . In the event of a refund request, renoircoffee.co.uk will refund the amount due within 10 days of the date of receipt depending on the payment method chosen during the purchase.
The following rules apply to the right of withdrawal:
- The customer must be a private individual, (the purchase may have been made with a receipt or invoice).
- The product must be intact, complete with all its parts, resealable packaging not damaged or creased.
- All transport or packaging costs are the responsibility of the customer
- renoircoffee.co.uk , does not reimburse the costs of transport either outward or return, sending postal documentation or other.
- renoircoffee.co.uk , makes the refund relating exclusively to the actual value of the product (verifiable on renoircoffee.co.uk ) at the time it is delivered/delivered to our company.
- renoircoffee.co.uk reserves the right to withhold from the refund, in case of damaged cardboard packages arriving, from 3 to 12 €.
